COOL ID

How Do I Upgrade My Subscription?

Easily upgrade your Cool ID subscription to access advanced features offered by our Pro, Pro+, or Enterprise plans.

General

Required Subscriptions: All free and paid plans can upgrade their Cool ID subscriptions. Our Pro and Pro+ subscriptions are for individuals, while Enterprise plans are for organizations.

Upgrading your Cool ID subscription is a simple process that can be done on both desktop and mobile devices, whether you’re an individual or part of a larger team.

With flexible options like Pro, Pro+, and Teams plans, you can unlock advanced features tailored to your professional needs and easily access free trials and guided upgrade steps.

Individual Subscriptions


These plans are best for individuals and teams with fewer than 5 members. For teams with more than 5 members, we recommend our Teams subscription.

Note: You can upgrade your Basic, Pro/Pro+ subscription from your desktop computer.

Upgrading to Pro/Pro+ Subscription on Desktop


If you are an individual looking to upgrade your Cool Basic or Pro package:

Log in to your Cool ID Platform.
Click on your Profile Picture displayed in the top right corner.
In the opened section, click on the “Upgrade Account” button.
Complete the steps by selecting a package.

Note: For individual annual subscriptions, the full annual fee will be billed at the end of the free trial.

Which Plan Is Right for You?


Professional

We recommend Pro for professionals who want to both share information and receive information from others.

Professional+

We recommend Pro+ for professionals who have multiple businesses or different cards to share and want to make the most of Cool ID’s services with CRM integration.

Visit our pricing page here to learn more about the differences between each plan.

Upgrading to Pro/Pro+ Subscription on Mobile


📱 App Store (iOS users):

Open your iPhone settings.

Tap on your username.

Open the “Subscriptions” option.

Select the Cool ID subscription and tap “See All Plans”.

Choose the plan you want to upgrade to and confirm the process.

📱 Google Play (Android users):

Open the Google Play app and ensure you are signed in to the correct Google account.

Find and open the Cool ID app.

Tap on the “Manage Subscription” option.

Select the new subscription plan you want.

Choose your payment method and click “Purchase” or “Subscribe.”

Enterprise Subscription

This plan is best for teams with many members. We recommend our Enterprise Pro or Enterprise Pro+ subscription for these teams.

Note: You can only switch to an Enterprise subscription by contacting us.

🛠️ Need More Help?

You can quickly get support by sending an email to [email protected]!