COOL ID

Billing

If you have Cool ID Pro, Pro+, Corporate Pro, Corporate Pro+ or Enterprise plans, you can easily update billing details, manage payment methods and access past invoices.

Subscription Required: Billing is available for Pro, Pro+ or Corporate plans.

What Can You Do on Your Subscription & Billing Page?

From the **My Subscription** page in the Cool ID dashboard you can:

* View and change your active subscription plan
* Track your team members and licence count
* View all past invoices and download PDFs
* Edit billing details (company name, address, etc.)
* Enable invoices to be emailed automatically
* Update your credit card or payment method

How to Update Your Billing Details?

To edit the information that appears on your invoices:

1. Go to **My Subscription**.
2. Click **Edit** in the **Billing Details** section.
3. Enter your new details (e.g., company name, address).
4. Click **Save** to finish.

How to Change Your Payment Method?

To add a new credit card:

1. Go to **My Subscription**.
2. Click **Update Payment Method**.
3. Enter your new card details and save.

All future payments will be processed with the new card.

📥 **Accessing Invoice History**

At the bottom of the page you can view and download all past invoices and receipts whenever you need them.

🛠️ Need Extra Support?

Send an email to [email protected]!